Dock Worker 1

Goodwill Houston; Houston (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Houston is seeking a Dock Worker 1 in the Donated Goods Retail department. You will support the flow of goods by loading/unloading, processing donations, and maintaining organized docks to ensure efficient operations.

This non-exempt, hourly role requires reliable transportation, ability to work in a fast-paced environment, and strict safety adherence. You will perform bale counts, move items with equipment, and assist with quality control.

Qualifications

• Six months of experience as a Material Handler or equivalent.
• Ability to lift up to 40 pounds and occasionally up to 100 pounds.
• Ability to stand for extended periods and work in a fast-paced environment.

Responsibilities

• Demonstrates Goodwill Houston’s core values in all actions.
• Ensures safe operation of equipment and adherence to safety policies.
• Processes donated goods efficiently and maintains an organized dock area.
• Moves goods on the dock and in production areas using material handling equipment.
• Rotates products on and off the floor per rotation schedule.
• Performs daily paperwork and maintains bale counts (8–10 bales per 8‑hour shift).
• Follows compliance standards and reports maintenance needs to a manager.
• Establishes cooperative work relationships with team members.

Skills

Independent work

Reliable transportation

Multi-tasking

Team oriented

Punctual attendance

Safety conscious

Education

High school diploma or equivalent preferred

Tools

Forklift operation

Job description

Mission Support

To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill Houston (GWH) enables the organization to offer a variety of training and employment services, promote self-sufficiency and contribute to community conservation through repurposing, reusing and recycling.

Job Title: Dock Worker 1

Department: Donated Goods Retail (DGR)

Reports to: Dock Manager

FLSA Status: Non-Exempt

Pay Rate: $13.00 / Hour

Mission Support

To help people achieve their full potential through the dignity and power of work. The sale of donated and new goods at Goodwill Houston (GWH) enables the organization to offer a variety of training and employment services, promote self-sufficiency and contribute to community conservation through repurposing, reusing and recycling.

Position Summary

Responsible for processing goods and keeping equipment emptied for transportation flow according to GWH policy and to ensure the efficient and cost-effective operation and stewardship of the outlet store and donation center to maximize profitability for mission services funding.

Essential Duties And Responsibilities

• Demonstrates GWH’s Core Values in all actions.
• Ensures adherence to Guiding Principles and CARF standards.
• Ensures alignment and consistency of all aspects of the outlet store operations.
• Operates assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.
• Processes donated goods efficiently and effectively based on GWH’s needs and adapts to changes in commodities processing as assigned.
• Bales merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be process separately.
• Assist with quality control assurance.
• Maintains accurate bale count with production equivalent to 8-10 bales per 8- hour shift, averaging over 1 bale per hour.
• As assigned, sort totes and processes each tote with a sense of urgency.
• Must be able to ensure that all products are constantly being rotated.
• Assist in efficient movement of goods on the dock or production areas, and when loading and unloading trucks with the aid of material handling equipment as needed.
• Fills Outlet boats with product and rotates on and off the floor per rotation schedule.
• Sorts product into appropriate salvage, recycling, and trash based on current commodity expectations.
• Operates assigned material handling equipment in a safe and prudent manner in accordance with the laws of the State of Texas and GWH safety policies and procedures.
• Maintains processing area in a neat and clean condition.
• Use safe work procedures and personal protective equipment as required (i.e. lifting, use of proper equipment, etc.) and reports incidents and injuries immediately to a supervisor.
• Follows the identified compliance standards and GWH guidelines for processing different commodities.
• Report equipment, machinery, and other GWH property repairs and/or maintenance to a Manager in a timely manner.
• Daily completes required paperwork (e.g. forklift pre-use safety inspection, logs, maintenance reports, etc.) in an accurate and timely manner, in accordance with policies and procedures.
• Establishes and maintains a cooperative, functional work relationship with all Team Members.
• Follows all GWH Guiding Principles and Core Values.
• Performs other duties as assigned by Management.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Ability to work independently
• Must have reliable transportation.
• Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
• Must have punctual and dependable attendance.
• Free from alcohol and drugs.

Physical Requirements/Work Environment

• Ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull.
• Ability to lift up to 40 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stand for extended periods of time.
• Specific vision abilities including close vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment includes exposure to outdoor temperatures and moderate noise levels.

Training And Experience

• Six months of experience as a Material Handler, or equivalent work experience required.
• Proficiency in Salvage tracking & reporting.
• Some previous spotter experience preferred.
• Safety certifications preferred
• Knowledgeable in all loading techniques for all salvage load types.

I understand this job description, requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.