Dock Operations Lead: Safety, Training & Efficiency

Saia Inc.; Memphis (TN); On-site; USD 54,000 - 76,000; Full time

Job summary

Saia Inc. in Memphis is seeking a Dock Supervisor to oversee terminal operations, including sorting, handling, loading, and unloading freight. You will manage daily dockworker activities and ensure compliance with company policies and government regulations.

The role emphasizes safety, efficiency, and training, with responsibilities spanning inspections, coaching staff on equipment usage and customer service, and driving continuous improvement in terminal performance.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language to perform the tasks of the job, including communicating with co-workers and government representatives and completing shipping documents.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Skills

Supervisory experience

DOT regulations knowledge

Attention to detail

Forklift operation

Education

High school diploma or GED

Job description

Saia Inc. in Memphis is seeking a Dock Supervisor to oversee terminal operations, including sorting, handling, loading, and unloading freight. You will manage daily dockworker activities and ensure compliance with company policies and government regulations.

The role emphasizes safety, efficiency, and training, with responsibilities spanning inspections, coaching staff on equipment usage and customer service, and driving continuous improvement in terminal performance.