Dock & Door Service Technician (IE)

National Equipment & Service; Santa Ana (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Vacation time

Bonus program

Company-branded gear

Tools & equipment

Job summary

National Equipment & Service in the Southwest region seeks a Mid to Senior Level Commercial Door Installer to install, service and repair industrial doors and loading dock equipment. You will be the primary on-site contact at customer sites across Orange County, LA, Riverside, San Bernardino, and San Diego counties, collaborating with our sales and field teams.

The role offers a fast-paced, safety-driven environment with growth opportunities, hands-on technical work, company vehicles, and

Qualifications

• Experience with maintenance and/or repair of commercial doors, loading docks, dock levelers, and other related warehouse and industrial equipment.
• Experience in welding or steel fabrication.
• Experience with electrical work.
• Experience in Mechanical, Commercial, and Industrial Maintenance.
• Excellent customer service skills and strong communication abilities.
• Valid A, B or C Driver's License.

Responsibilities

• Coordinate with Dispatch and serve as the primary point of contact for customers.
• Perform Preventative Maintenance by cleaning, lubing, cycling, and inspecting all aspects of serviceable equipment.
• Troubleshoot industrial equipment, mechanisms, as well as mechanical and electrical circuits.
• Perform inspections, repairs, service, testing, troubleshooting, and install on a variety of warehouse and loading dock equipment.
• Assist with larger jobs, as needed, in coordination with Field Service Manager.
• Complete detailed service reports at the end of each assignment.
• Maintain company truck, phone, and safety gear (provided by company).
• Follow all safety procedures and company policies at all times.

Skills

Door maintenance

Welding

Electrical work

Industrial maintenance

Customer service

Driver's license

Job description

Join National Equipment and Service: Where Your Career Thrives

Founded in 1989, National Equipment and Service (NES) is a leading full-service dock and door company specializing in installation, repair, and maintenance. We prioritize our employees and customers, creating a positive work environment driven by our Core Values and Core Purpose: saving lives and keeping the economy humming.

At NES, we prioritize safety, integrity, community, and growth. Our benefits include competitive pay, comprehensive health plans, 401(k), vacation and sick time, paid holidays, and career growth opportunities. We provide fully paid training, company vehicles, uniforms, and the latest tools and technology.

If you're passionate about hands-on technical work and seek a company that values your well-being and professional development, NES is the perfect fit. Join us and contribute to our mission. Explore our open positions today.

About The Role

Join our team as a Mid to Senior Level Commercial Door Installer and become a vital part of our company's mission to provide top-notch industrial door and loading dock equipment services. As a representative of our company, you will be the primary point of contact at job sites throughout the Southwest Region, including Orange County, LA County, Riverside County, San Bernardino County, and San Diego County. You will work closely with our sales team, providing technical expertise and ensuring customer satisfaction. This role offers a diverse, fast-paced, technology-driven environment with opportunities for growth and development.

Responsibilities

• Coordinate with Dispatch and serve as the primary point of contact for customers.
• Perform Preventative Maintenance by cleaning, lubing, cycling, and inspecting all aspects of serviceable equipment.
• Troubleshoot industrial equipment, mechanisms, as well as mechanical and electrical circuits.
• Perform inspections, repairs, service, testing, troubleshooting, and install on a variety of warehouse and loading dock equipment.
• Assist with larger jobs, as needed, in coordination with Field Service Manager.
• Complete detailed service reports at the end of each assignment.
• Maintain company truck, phone, and safety gear (provided by company).
• Follow all safety procedures and company policies at all times.

Qualifications

• Experience with maintenance and/or repair of commercial doors, loading docks, dock levelers, and other related warehouse and industrial equipment.
• Experience in welding or steel fabrication.
• Experience with electrical work.
• Experience in Mechanical, Commercial, and Industrial Maintenance.
• Excellent customer service skills and strong communication abilities.
• Professional demeanor at all times.
• Valid A, B or C Driver's License.

Work Environment

The role involves working in warehouses, indoors, and outdoor customer locations, necessitating the use of personal protective equipment to ensure safety.

Travel Requirements

Frequent travel to and from job sites, vendor locations, and headquarters located in Irvine is expected.

Benefits

• Health
• Medical/Dental/Vision (50% employer contribution for Medical)
• Additional Insurances: Life, Critical Illness, Accident, etc.
• Free Employee Assistance Program
• Free Wellness Program
• Financial
• Weekly Paychecks
• Overtime Opportunities
• Annual Performance Reviews (direct feedback and path for development)
• Annual Compensation Reviews
• Quarterly celebrations and rewards
• Bonus program based on team goals
• 401(k)
• Time Off
• 2 Weeks dedicated Vacation Time
• 5 days dedicated Sick Time
• 7 Paid Holidays
• Safety
• All necessary PPE at day one orientation
• Personalized OSHA-compliant fire-rated uniforms
• Aerial Lift Certification AND Forklift Certification
• OSHA certifications
• First Aid / CPR / BLS
• Employee Development
• Comprehensive training program.
• Room for growth; we're always open to creating new roles to fit our needs and people's strengths.
• Technicians get top priority when applying internally to any position.
• Tuition Reimbursement
• Tools and Equipment
• Company-branded gear
• iPhone and iPad
• Fully upfitted vehicle stocked with welder, tools, and equipment
• Fuel and maintenance card

Our core values guide us in everything we do and define our company culture:

• Customer-Centric Excellence - Earn customer trust through relentless focus on their success.
• Pricipled Collaboration - Challende ideas with integristy, commit fully to decisions, and win together, while maintaining unwavering ethical standards.
• Complete Ownership - Take full responsibility and accountability for outcomes and drive results that strengthen the entire company.
• Empowered Trust - Build deep trust through trasparency, empowering people closest to the work to make decisions and share information openly.
• Relentless Learning - Maintain insatiable curiosity, develope exceptional talent, and systematically improve everything we do.

NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.