Dock and Door Technician

Fraza / Vitan Equipment; Plymouth (MI); On-site; USD 27,552,000 - 41,328,000; Full time

Benefits offered by this job

Hourly pay

No nights or weekends

Dispatched from your home

Company van

Job summary

Fraza / Vitan Equipment is seeking a field service technician to perform maintenance, installation, and repairs on docks and doors. You will work onsite at customer sites, manage multiple tasks, and meet tight deadlines in a fast-paced environment.

The role requires safe work at heights, good communication, and the ability to use tablets for service updates. A valid toolbox of hand tools and a willingness to travel with a company van will help you succeed.

Qualifications

• Experience with docks and/or doors preferred but not required.
• Ability to work at heights up to 40’ with safety equipment.
• Proficient with basic hand tools and tablets for service updates.
• Strong problem solving and communication skills.

Responsibilities

• Perform preventive maintenance and repairs to docks and doors.
• Troubleshoot equipment to determine malfunctions.
• Install doors including pedestrian, high speed, sectional.
• Run low voltage wiring and occasional hardwire to junction boxes.
• Provide clear communication to customers during field visits.
• Maintain inventory in service truck.
• Travel to customer locations to perform duties.

Skills

Troubleshooting

Customer service

Detail oriented

Height work

Tools

Basic hand tools

Tablet usage

Safety equipment

Job description

This role is responsible for performing planned maintenance, installation and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail orientated environment.

Perks of the Job:

• Hourly pay
• No nights or weekends
• Dispatched from your home
• Company van

Principle Responsibilities:

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safe and operational.
• Troubleshoot/diagnosis equipment and accessories to determine malfunction and proper resolutions.
• Installation of doors including, pedestrian, high speed, glass, sectional, rolling, overhead or bay doors, etc.
• Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits
• Maintains parts and supplies inventory in service truck.
• Drive to customer locations to perform duties outlined.

Education/Experience:

• Experience working with docks and/or doors preferred but not required
• Ability and willingness to work at heights of up to 40’ with proper use of safety equipment
• Able to utilize basic shop equipment and various hand tools a plus
• Ability to troubleshoot and problem solve a must
• Excellent interpersonal and verbal communication skills
• Highly motivated, well-organized, and quality focused
• Customer service driven
• Capable of using tablets to record service updates