Dock and Door Technician

Fraza, Inc.; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated maintenance technician responsible for the upkeep and installation of various dock and door systems. This role demands a proactive individual who can manage multiple tasks efficiently in a fast-paced environment. You will perform preventive maintenance, troubleshoot equipment issues, and ensure excellent customer communication during service visits. With a focus on safety and operational efficiency, this position offers a rewarding opportunity to contribute to a vital service while enjoying perks like a company van and a flexible schedule.

Benefits

Hourly rate

Morning shift

No weekends

Dispatched from your home

Company van

Qualifications

• Experience with docks and/or doors is preferred but not required.
• Strong troubleshooting and problem-solving skills are essential.

Responsibilities

• Perform preventive maintenance and repairs to docks and doors.
• Troubleshoot and diagnose equipment malfunctions.
• Provide exceptional communication to customers during field visits.

Skills

Troubleshooting

Problem-solving

Customer service

Communication

Education

Experience with docks and doors

Ability to work at heights

Basic shop equipment knowledge

Tools

Hand tools

Tablets for service updates

Job description

Sign on Bonus

This role is responsible for performing planned maintenance, installation, and repairs to docks and a wide range of doors. The ideal candidate will be able to successfully perform within tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail-oriented environment.

Perks of the Job:

• Hourly rate
• Morning shift
• No weekends
• Dispatched from your home
• Company van

Principle Responsibilities:

• Perform preventive maintenance and repairs to docks (plates, levelers, shelters, etc.) and doors ensuring safety and operational efficiency.
• Troubleshoot and diagnose equipment and accessories to determine malfunctions and proper resolutions.
• Install doors, including pedestrian, high-speed, glass, sectional, rolling, overhead, or bay doors.
• Run low voltage wiring and occasionally hardwire commercial operators or dock equipment to junction boxes.
• Provide exceptional, professional, and clear communication to customers during all field visits.
• Maintain parts and supplies inventory in the service truck.
• Drive to customer locations to perform duties outlined.

Education/Experience:

• Experience working with docks and/or doors is preferred but not required.
• Ability and willingness to work at heights of up to 40’ with proper safety equipment.
• Ability to utilize basic shop equipment and various hand tools is a plus.
• Strong troubleshooting and problem-solving skills are essential.
• Excellent interpersonal and verbal communication skills.
• Highly motivated, well-organized, and quality-focused.
• Customer service driven.
• Capable of using tablets to record service updates.