DOCK AND DOOR TECHNICIAN

Hugg & Hall; Fort Smith (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &

Life Insurance

Generous PTO

Paid Holidays

401k with company match

Job summary

Hugg & Hall Equipment Company is seeking a Field Dock & Door Service Technician to install, diagnose, and repair warehouse docks and doors at customer sites. You will join the Warehouse Products Service Team to perform installations and safety-compliant repairs while communicating downtime and progress to customers.

Strong mechanical aptitude and electrical knowledge, plus dependable communication, are essential; travel to various customer locations is required with safety as a priority.

Qualifications

• Minimum 1 year experience installing and repairing loading dock equipment.
• Clean driving record and ability to meet DOT requirements if applicable.
• Strong communication skills and safety awareness.

Responsibilities

• Install, diagnose, and repair warehouse docks and doors at customer sites.
• Repair docks and rollup doors to restore safe operation and uptime.
• Communicate downtime and job progress to customers and team.
• Operate safely with minimal supervision while following protocols.

Skills

Field service

Dock equipment installation

Mechanical knowledge

Customer communication

Safety procedures

Education

High school diploma or equivalent

Job description

ABOUT THE POSITION

Hugg & Hall Equipment Company is looking for someone with installation experience, mechanical knowledge, and Dock & Door industry experience to join our team as a Field Dock & Door Service Technician. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website at www.hugghall.com.

Field Dock & Door Service Techs function as part of the Warehouse Products Service Team and are responsible for installing, diagnosing, and repairing warehouse docks and doors.

In this role you will:

• Repair Warehouse Docks and Rollup Doors to bring each customer's facility back to operational safety standards through safety protocols, evaluating repair needs, and communicating those effectively with the customer.
• Performing New Installation on Dock and Door projects.
• Effectively communicate with all involved parties about possible downtime and job progress to include the Warehouse Products team so that they may also provide quality customer service and customer communications.
• Operate in a safe, efficient manner with minimal supervision.

COMPENSATION/BENEFITS

• Competitive Compensation
• Performance Bonuses
• Insurance (Medical, Dental, Vision, and Life Insurance, plus several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

REQUIREMENTS

• Minimum 1 year experience installing and repairing loading dock equipment, commercial doors, and high-speed doors preferred
• Minimum 21 years of age with a clean driving record
• Above-average communication skills
• Ability to complete DOT medical certification if assigned DOT-rated vehicle
• High School diploma or equivalent
• Possessing or having the ability to obtain a complete line of tools

SKILLS THAT WILL SET YOU UP FOR SUCCESS MAY INCLUDE:

• Electrical experience, including proper use of a multimeter
• General knowledge of operating various equipment
• Ability to accomplish duties with accuracy and timeliness

RELATED EXPERIENCE MAY INCLUDE

Dock Equipment Installer, Commercial Door Technician, Dock Maintenance Technician, Warehouse Door Installer

PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS

This position:

• will be working in operating facilities and outdoors traveling to customer locations. The employee will encounter varying weather conditions and temperatures. The normal auto hazards will apply.
• will be frequently working on equipment with potential hazards where appropriate safety equipment and practices are required.
• must be able to lift 50 pounds. Occasionally may be required to lift items weighing up to 100 pounds. Must be able to push/pull up to 100 pounds.
• requires standing, walking, twisting, climbing, and crawling.
• requires bending, stooping, kneeling, or squatting handling/fingering on a daily basis.
• requires driving a van/truck to and from customer locations
• must be able to wear safety glasses and safety shoes.
• must be medically capable of performing all aspects of the job with the maximum amount of safety.

[This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.]

ABOUT US:

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 850, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall.

Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First.

(Initial hire requires passing of pre-employment background check, physical abilities test, drug test, driving record and DOT physical)