DMV - Accountability Auditor

State of North Carolina; Wilmington (NC); On-site; USD 53,000 - 92,000; Full time

Job summary

The DMV Program Accountability Auditor at the State of North Carolina conducts financial, operational, and compliance audits across DMV offices, LPAs, and related entities. You will review funds and controls, identify risks, and report findings to management.

The role requires strong analytical and communication skills, the ability to work independently, and frequent statewide travel to complete audits and ensure adherence to state policies and procedures.

Qualifications

• Bachelor’s degree and three years progressively responsible experience related to the area of assignment
• Experience with auditing, accounting practices, and regulatory compliance is preferred
• Willingness to travel statewide and occasional overnight travel may be required to complete audits

Responsibilities

• Audit DMV offices, contracted agencies, and authorized business partners to determine compliance with state laws, DMV policies, and contractual requirements
• Review funds, daily deposits, financial reconciliations, and internal controls
• Prepare clear and comprehensive audit reports for management review
• Investigate missing funds or inventory and assist with related investigations and special projects
• Travel statewide and possibly out-of-state to perform audits and audits-related activities

Skills

Customer service experience

Interviewing individuals

Analytical skills

Communication skills

Education

Bachelor’s degree

Tools

STARS

SADLS

License Plate Agencies

Driver License Offices

Online Dealers

Job description

Agency

Dept of Transportation

Division

Division of Motor Vehicles

Job Classification Title

Program Coordinator IV (NS)

Position Number

65044024

Grade

NC14

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

The DMV Program Accountability Auditor performs financial, operational, and compliance audits of DMV offices, contracted agencies, and authorized business partners throughout North Carolina. Under the direction of the DMV Program Accountability Audit Manager, the DMV Program Accountability Auditor travels statewide to conduct audits of 129 Contract License Plate Agencies (LPAs), State Registration Offices, 113 Driver License Offices (DLOs), Online Dealers (OLDs), and other assigned entities to determine compliance with applicable State laws, DMV policies and procedures, contractual requirements, and established financial and operational controls. The position may also require overnight and out-of-state travel to conduct audits of authorized Out-of-State Online Dealers and leasing companies.

The DMV Program Accountability Auditor works independently to plan, schedule, coordinate, and complete assigned audits within established timeframes. Audit responsibilities include reviewing State funds, daily collections and deposits, financial reconciliations, accountable inventory, dealer accounts, transaction records, supporting documentation, fees, internal controls, and other operational activities. The DMV Program Accountability Auditor analyzes records to identify discrepancies, control weaknesses, financial risks, and noncompliance; discusses findings with appropriate personnel; provides technical guidance and training when necessary; and prepares clear and comprehensive audit reports for management review.

The DMV Program Accountability Auditor may conduct or assist with investigations involving missing funds or inventory, suspected embezzlement, employee or contractor misconduct, internal control deficiencies, or other alleged wrongdoing. The position may require an immediate response to robberies, break-ins, inventory losses, or other significant incidents affecting DMV operations. The DMV Program Accountability Auditor may also assist with the opening, relocation, or closing of License Plate Agencies, participate in special projects and program reviews, and testify in court regarding audit findings, investigations, or DMV records when required.

The successful candidate must possess strong analytical, organizational, written, and verbal communication skills; demonstrate the ability to work independently and exercise sound judgment; and be able to manage multiple assignments and frequent statewide travel.

The program area for this position includes one or more of the following: experience in accounting, auditing, finance, financial reconciliation, internal controls, regulatory compliance, related business operations, experience with DMV systems and operations, including STARS, SADLS, License Plate Agencies, Driver License Offices, Online Dealers, and/or the experience examination of DMV documents and fees.

Knowledge Skills and Abilities/Management Preferences

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

Recruitment:

Candidates must possess the education and experience that is associated with the classification to be minimally qualified. Additional information regarding Classification and Compensation within North Carolina State Government can be found here: NC OSHR: Classification and Compensation

The program area for this position includes one or more of the following: customer service experience with diverse groups, providing detailed information to the public, working in environments that require interviewing individuals to gather information, and/or having a working knowledge of DMV policies and procedures.

Salary Grade: NC14 Salary Range: $52,592 - $92,036

Management prefers applicants with the following:

• Working knowledge of the principles and practices of public and business administration.
• Experience with accounting practices and procedures.
• Demonstrated ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.
• Demonstrated ability to exercise judgement and discretion in establishing, applying, and interpreting policies and procedures.
• Demonstrated ability to establish and maintain effective working relationships with agency personnel, officials, and the public.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.