DME Patient Enrollment Coordinator

Coloplast; Florida; On-site; USD 29,901 - 42,587; Full time

Benefits offered by this job

Health and Wellness programs

401(k) plan with company match

Paid time off

Professional development opportunities

Recognition and rewards programs

Job summary

Coloplast is hiring a Peristeen Coordinator in Coral Springs, FL, responsible for managing customer service interactions through calls and documentation. The role emphasizes professional handling of patient enrollments, insurance verification, and maintaining accurate medical records. Candidates should have experience with durable medical equipment and excellent communication skills, preferably bilingual.

The position offers various benefits, including comprehensive medical plans, a competitive 401(k), paid time off, and opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• Experience with durable medical equipment (DME).
• Minimum of one year experience in a contact center.
• Willingness to engage in telephone direct sales.
• Ability to take initiative and work independently.

Responsibilities

• Service customers via inbound and outbound calls.
• Process leads and verification of medical insurance benefits.
• Review each medical record for missing documentation.
• Maintain effective knowledge of policies and procedures.

Skills

Experience with durable medical equipment (DME)

Bilingual English/Spanish

Effective communication skills

Computer systems navigation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Coloplast is hiring a Peristeen Coordinator in Coral Springs, FL, responsible for managing customer service interactions through calls and documentation. The role emphasizes professional handling of patient enrollments, insurance verification, and maintaining accurate medical records. Candidates should have experience with durable medical equipment and excellent communication skills, preferably bilingual.

The position offers various benefits, including comprehensive medical plans, a competitive 401(k), paid time off, and opportunities for professional development.