DME Office Coordinator/Healthcare Lead (Spanish)

True Vine Concepts LLC; Los Angeles (CA); On-site; USD 20,000 - 27,000; Part time

Job summary

Care Concepts, Inc. is seeking a part-time administrative role with a clear path to full-time. The position involves daily operations, insurance authorizations, and patient/provider communications in a fast-paced in-person setting at our Van Nuys location.

You will support financial integrity, inventory, and general admin tasks while working a fixed morning schedule that frees afternoons and weekends. Bilingual English/Spanish required; HS diploma or GED preferred.

Qualifications

• Minimum of 1+ years in a Durable Medical Equipment environment.
• Fluent in English and Spanish.
• Ability to multitask and work efficiently under pressure.
• Physical ability to sit/stand for long periods and lift/carry 10 lbs.
• Strong computer skills and typing ability.
• HS Diploma or GED required.

Responsibilities

• Call insurance companies and doctors to obtain authorizations and resolve billing questions.
• Communicate with medical office staff regarding patients needing Home Care visits.
• Deposit cash receipts and forward payment information promptly.
• Maintain store inventory levels and organize the retail area per standards.
• Handle daily data entry and general administrative tasks with standard office equipment.
• Provide executive support as needed by senior management.

Skills

DME industry experience

Bilingual fluency (English/Spanish)

Multitasking under pressure

Physical stamina (sit/stand, 10 lbs)

Computer literacy & typing

Education: HS diploma or GED

Education

High School Diploma or GED

Job description

Location: Van Nuys, CA on site

Job Type: Full-time

Schedule: Monday - Friday, 9:00 AM - 1:00 PM (20 hours/week - enjoy your afternoons and weekends!)

Position Type: Part-Time (With a clear, structured path to transition to Full-Time)

Location: Van Nuys, CA (100% In-Office)

Why Join Care Concepts, Inc?

• Predictable Hours: Fixed morning schedule with guaranteed free afternoons and weekends.
• Autonomy: A culture that celebrates independent problem-solvers and rewards high performance.

What You Will Do Daily (Your Impact):

Daily Operations & Administration:

• Insurance & Authorizations: Call insurance companies and doctor offices to secure vital authorizations and resolve billing questions.
• Patient & Provider Relations: Communicate directly with medical office staff regarding patients who require Home Care visits.
• Financial Integrity: Deposit accurate cash receipts and forward critical payment information in a timely manner.
• Inventory & Visual Standards: Maintain proper store inventory levels, order items efficiently, and ensure a well-organized retail area that reflects our standards of excellence.
• Administrative Flow: Handle daily data entry and administrative tasks while operating standard office equipment (computers, photocopiers, printers, fax machines).
• Executive Support: Perform other duties as deemed appropriate by senior management.

What You Bring to the Table (Requirements):

• DME Industry Experience: Minimum of 1+ years of direct experience working in a Durable Medical Equipment environment is required.
• Bilingual Fluency: Absolute fluency in both English and Spanish is required to connect with our patients and healthcare providers.
• Thrive in Fast-Paced Environments: Proven ability to successfully multitask, pay attention to detail, and work efficiently under pressure.
• Physical Capabilities: Ability to sit and/or stand for long periods of time, and lift/carry at least 10 lbs.
• Technical Savvy: Strong computer knowledge and typing skills.
• Education: High School Diploma or GED.

Work Location: In person.