DLR Ops Coord

The Walt Disney Company; Anaheim (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Walt Disney Company in California is seeking a DLR Operations Coordinator to provide administrative, clerical and project management support to executive leadership, their direct reports and Cast.

You will handle calendaring, prepare agendas and executive summaries, analyze data, and create presentations, using digital tools for virtual meetings, while driving efficiencies and supporting multiple executives.

Qualifications

• Administrative, clerical and project coordination experience required.
• Strong calendaring and meeting-management skills.
• Experience preparing reports, executive summaries and presentations.
• Familiarity with SAP, Concur, Coupa or Workday is a plus.
• High school diploma; 2–3 years in a similar role; bachelor's degree preferred.

Responsibilities

• Optimize executives' calendars and schedule priorities.
• Coordinate all stages of project lifecycle from initiation to closure.
• Prepare agendas, capture action items and drive follow-through.
• Create high-profile presentations and executive summaries.
• Generate regular reports and business summaries for executives.
• Manage purchases and expenses for the team.
• Support event planning and team activities.
• Collaborate with cross-functional teams to drive efficiencies.

Skills

Administrative support

Project coordination

Calendaring

Data analysis

Presentation skills

Communicating with executives

Education

High school diploma

2-3 years administrative/coordination experience

Bachelor's degree (preferred)

Tools

SAP

Concur

Coupa

Workday

Job description

DLR Ops Coord

The DLR Operations Coordinator provides administrative, clerical and project management support for executive leadership, their direct reports and Cast.

In this role, you will support executives by providing project management support, calendaring, research, reporting, identifying trends, prepare documents, agendas, executive summaries and presentations which may include, use of digital/technology solutions for virtual presentations, and fulfill other ad-hoc leader requests; support executive leadership, their direct reports and Cast (schedule complex meetings, prepares agendas to support business needs/objectives, captures and tracks action items/deliverables, optimizing leader's schedules, and process/manage purchases & expenses); as well as being a part of the team, identify and drive efficiencies, with the ability to self-educate and seek out resources to advance the business.

Responsibilities

• Optimize scheduling of commitments on leaders' calendar (be familiar with leaders' schedule(s) and adjust as needed to meet daily/weekly priorities).
• Coordinates, participates, and supports all stages of project lifecycle including Initiation, Planning, Execution, Control and Closure.
• Orchestrates communication and stakeholder engagement for projects to ensure individuals have the information required to complete deliverables.
• Prepares and analyzes data. Conducts tracking as needed to support data collection/research.
• Completes research, develops high profile presentations and prepares materials.
• Prepares documents, agendas, reports, and executive summaries that support meeting objectives.
• Prepares presentations in support of project to include which may include use of digital/technology solutions for virtual presentations.
• Process/manage team's purchase orders, regulatory or vendor contracts as well as leadership's expense reports.
• Create travel itineraries that support leader's business objectives. Calendars and coordinates travel and meetings with key partners associated with itineraries.
• May prepare regular/weekly reports and business summaries for multiple (2-3) Executives. May include support of the Vice President (e.g. weekly update reports that go to Sr. site Executives as well as other weekly operational reports used by leadership).
• Meeting coordination: prepares agendas to support business needs/objectives, captures and tracks action items/deliverables, completes follow-up as necessary with leaders/key partners to drive work to completion. (e.g. weekly GM or Sr Leader meetings, partner meetings, other business meetings, etc.).
• Integration: Works as part of team to work better, faster, and smarter. Remains flexible in fast paced environment. Seeks out key partners/team members to identify best practices. Works with others to identify and drive efficiencies.
• Managing ad-hoc projects given by the supported executive.
• Review operating practices and implement improvements where necessary.
• Support event planning (e.g. birthdays, service anniversary recognition, lunch & learns, team building activities, skip level sessions, etc.).

Demonstrated ability to manage heavy workloads, prioritize work appropriately and meet assigned deadlines.

Strong interpersonal communication skills to manage internal and external resources and work collaboratively with cross-functional and diverse teams.

Excellent organizational and analytical skills (including attention to detail).

Excellent written and verbal communication skills. Strong command of English grammar skills.

Ability to appropriately respond to and resolve cast and guest issues with little direction.

Ability to multi-task and prioritize deadlines/deliverables, making independent on-the-spot decisions to ensure smooth and efficient operations.

A proactive self-starter with a positive, can-do attitude.

Master of Microsoft Office Suites and working in Windows environment. Confidence to learn new programs such as SAP, Concur. Coupa and Workday as well as other collaborative work platforms.

Exceptional delivery of assertive professionalism, a self-starter able to anticipate needs and handle confidential information, offer creative solutions to problems, maximize and drive work products and showcase action-oriented follow-through, master technology and a knowledge of computer programs, be flexible with work schedule and meet impromptu demands, collaborate with and guide the administrative team, gain familiarity with the operation.

Ability to anticipate the needs of the Executives supported

Ability to anticipate the needs of the Executives supported

Preferred Qualifications

• Knowledge of Disney policies, organizational structure, and nomenclature
• Operations job knowledge

Required Education

• High school degree, GED or equivalent experience.
• 2-3 years of administrative, project coordination and/or equivalent experience.

Preferred Education

• Bachelor's Degree

The hiring range for this position in Calif