DLO Hopsital Lab Manager

Quest Diagnostics; Ponca City (OK); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading diagnostics laboratory in Ponca City, OK is seeking a DLO Hospital Lab Manager to oversee daily operations, ensure quality standards, and manage staff in a dynamic environment. The ideal candidate will have over 5 years of laboratory management experience and a relevant degree. This position offers a standard Monday-Friday schedule with an emphasis on collaborative teamwork and operational excellence.

Qualifications

• 5+ years managerial experience in the laboratory industry required.
• Experience with Lean Six Sigma Principles preferred.
• Certification as Medical Laboratory Technician or Scientist required.

Responsibilities

• Manage daily hospital lab activities and ensure quality control standards.
• Participate in the development of lab management services.
• Train hospital staff and evaluate lab effectiveness.

Skills

Operational management

Project management

Communication skills

Analytical skills

Interpersonal skills

Education

Bachelor’s Degree in Medical Technology or related sciences

Master's in Business or Healthcare Administration

Tools

Word

Excel

PowerPoint

Job description

Join to apply for the DLO Hospital Lab Manager role at Quest Diagnostics

Job Description

Diagnostic Laboratory of Oklahoma- Ponca City, OK Monday-Friday 7am-4:30pm

The DLO Hospital Laboratory Manager is responsible for representing the Joint Venture in all individual Hospital Laboratory site daily management. Ensures the JV is meeting the expectations to deliver quality control standards as well as establishing, implementing and maintaining standard operating procedures. Collects and analyzes data and prepares a variety of analyses and reports. Performs duties as leader of the daily hospital laboratory activities.

Essential Functions of Employment with DLO: Show up for work, on time & prepared each and every scheduled work day. Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform. Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis.

Responsibilities

• Works as the site manager for the DLO Lab Management team providing hospital lab services based on the structure and obligations of the lab management agreement.
• Participate in the identification, design, development and implementation of hospital laboratory management services for an individual hospital within the Joint Venture lab management group.
• Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs.
• Participates in training hospital management and/or staff and is responsible for evaluating the lab effectiveness and outcome.
• Responsible for creating a positive workplace for laboratory technical staff.
• DLO Hospital Manager has a direct line of responsibility for DLO staff at the client hospital location and to maintain relationships and communications with hospital client, sales, and other DLO support services.
• Works with DLO Laboratory operations and functional partners (procurement, logistics, etc.), to facilitate the quality and timely delivery of laboratory testing services.
• Provide regular and detailed status to DLO team members and hospital leadership.
• Ensure when any reference testing is required that samples are prepared for pick up on time; that any issues with testing performance identified by hospital providers are immediately shared with the DLO, Quest or other Reference laboratory to where the test was referred and collaborates to improve and resolution of those issues.
• DLO Hospital Lab Manager is a key operations contact for Hospital leadership for testing services to coordinate service level expectations.
• Lead or participate in internal meetings, client meetings or cross-functional meetings.
• Collaborate with supply chain/procurement to maintain adequate and efficient levels of inventory.
• Knowledge of department metrics goals and actual performance, coordinates department activity to achieve metric goals.
• Collaborate with DLO Laboratory Director to establish and maintain the laboratory budget.
• Initiates Invoicing, completing request for capital equipment, and other financial activities as required including managing labor productivity and cost per test.

Qualifications

Required Work Experience: 5 or more years’ managerial experience in the laboratory industry.

Preferred Work Experience: Prior managerial hospital experience.

Required Educational Background: The Laboratory Manager must qualify under CLIA as a Medical Technologist or possess a Bachelor’s Degree in Medical Technology, Biology, or other related sciences, and qualifies as a general laboratory supervisor under CLIA, 42 CFR 493.1461.

Preferred Educational Background: Master's in Business or Healthcare Administration.

Required Certification: Medical Laboratory Technician (MLT) certification by a nationally accredited certifying body.

Preferred Certification: Medical Laboratory Scientist (MLS) certification by a nationally accredited certifying body.

• Candidate must be results oriented and capable of working independently in the field.
• Strong project management, organizational, and analytical skills.
• Ability to manage multiple engagements concurrently.
• Strong interpersonal and presentation skills.
• Ability to work in a very dynamic team environment.
• Considerable knowledge of the general laboratory services and testing requirements.
• Demonstrated management and leadership skills.
• Strong client interaction skills.
• Excellent verbal and written communication skills.
• Lean Six Sigma Principles/continuous improvement methodologies.
• Change Management.
• Proficiency with key PC software (Word, Excel, PowerPoint).
• Advanced understanding of data analytics.

Quest Diagnostics is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.