DLC Supervisor, Any Shift Production Support

Yates Services; Tennessee; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Yates Services seeks a operations manager to oversee day-to-day and long-term staffing and processes. You will manage Technicians and ensure customer-facing results by building productive relationships with employees. This role covers Picking Operations, Material Handling, and related areas.

You will lead by example, coach teams, and drive safety, productivity, and cost controls while meeting customer expectations and company objectives in a demanding manufacturing setting.

Qualifications

• Education: High School Diploma or BS/AS Degree preferred.
• Experience in managing manufacturing staff and operations.
• Emphasis on coaching, training, and enforcing policies.
• Focus on safety, quality, and productivity within 5S standards.

Responsibilities

• Communicate job expectations; plan, monitor, and appraise staff results.
• Recruit, select, orient, and train employees; develop growth opportunities.
• Monitor workflow; observe equipment; study methods; reduce costs.
• Ensure operation of equipment; call for repairs and evaluate new tech.
• Maintain safe, clean environment; enforce 5S policies.
• Resolve personnel problems by analyzing data and investigations.
• Contribute to team effort by accomplishing related results.
• Lead in crisis; drive tough discussions to resolution.
• Meet internal and external customer expectations.

Skills

Communication

Planning & monitoring

Coaching & counseling

Staff recruitment

Training & development

Policy enforcement

Process control

Cost reduction

5S compliance

Leadership under pressure

Education

High School Diploma or BS/AS Degree

Job description

Manage day-to-day and long-term operations and staff within a Yates Services area. Responsible for ensuring efficient operations through the management of Technicians and achieving successful customer-facing results by maintaining productive relationships with employees. This individual oversees and is directly involved in more than one of the following operations: Picking Operations, Material Handling, but not limited to; customer service, productivity, claims prevention, timekeeping, and safety.

Qualifications

• Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
• Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Ensure operation of equipment by calling for repairs, evaluating new equipment and techniques.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established 5S policies and procedures.
• Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Contributes to team effort by accomplishing related results as needed
• Relishes leading; takes unpopular stands if necessary; encourages direct and tough debate but isn’t afraid to end it and move on; is looked for direction in a crisis; faces adversity head on; energized by tough challenges.
• Is dedicated to meeting the expectations and requirements of internal and external customers.
• Can be counted on to exceed goals successfully, very bottom-line oriented, steadfastly pushes self and others for results.

Education: High School Diploma or BS/AS Degree preferred
Physical Demands: Physical duties of job will require employees to stand, walk, and use hands to work with tools, controls, and equipment. Employees will be required to climb, stoop, kneel, crouch or crawl.