DIY Auto Parts Sales & Service Specialist

Advance Auto Parts; Dover (OH); On-site; USD 17,000 - 18,000; Full time

Job summary

Advance Auto Parts is seeking an entry-level Salesperson to support DIY customers and help hit sales/service objectives. The role requires basic automotive knowledge, familiarity with store systems, and the ability to source from stores, hubs, PDQ, and external suppliers.

It can be part-time or full-time with standard inventory and customer service responsibilities. Key duties include handling customer visits and calls, delivering DIY services such as battery installs and wiper changes, and

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Ability to work an assortment of days, evenings, and weekends as needed.
• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls.
• Achieve personal sales goal and help store achieve its sales goals.
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards.
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot.
• General stocking including truck stocking and back stock.
• Safely deliver parts to customers as needed.

Skills

Basic driving navigation

Delivery board system

Friendly communication

Locate and stock parts

Safety knowledge

Inventory systems

Parts knowledge

POS and lookup systems

DIY testing equipment

Job description

Advance Auto Parts is seeking an entry-level Salesperson to support DIY customers and help hit sales/service objectives. The role requires basic automotive knowledge, familiarity with store systems, and the ability to source from stores, hubs, PDQ, and external suppliers.

It can be part-time or full-time with standard inventory and customer service responsibilities. Key duties include handling customer visits and calls, delivering DIY services such as battery installs and wiper changes, and