DIY Auto Parts Pro & Tech Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert knowledge of automotive parts and store systems, supporting DIY customers in-store and over the phone. The role emphasizes parts lookup, inventory management, and high-quality customer service in a full-time capacity.

The position requires 3–5 years of parts experience, strong sales skills, and the ability to operate store systems and diagnostic tools; ASE certification is preferred. Valid driver's license may be required.

Qualifications

• 3–5 years of prior automotive parts experience
• Proven sales ability in handling customer transactions
• Ability to locate and stock parts effectively
• Valid driver's license
• ASE certification preferred but not required
• Experience with inventory and store systems

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Provide DIY services including battery installation, testing, wiper installs

Skills

Automotive knowledge

Parts lookup systems

Customer service

Communication

English language

Education

ASE certification (preferred)

Tools

POS system

Excel

Inventory systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert knowledge of automotive parts and store systems, supporting DIY customers in-store and over the phone. The role emphasizes parts lookup, inventory management, and high-quality customer service in a full-time capacity.

The position requires 3–5 years of parts experience, strong sales skills, and the ability to operate store systems and diagnostic tools; ASE certification is preferred. Valid driver's license may be required.