DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; Presencial; USD 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Wellness program

Employee discounts

Descripción de la vacante

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to provide expert parts knowledge and exceptional DIY customer service.

The role requires strong familiarity with store systems, advanced automotive knowledge, and the ability to source parts from multiple channels. The position is full-time, with responsibilities including battery installations, testing, wiper services, inventory support, and ensuring top-quality customer experiences across in-store and phone

Formación

• 3-5 years of prior automotive parts experience.
• Experience in fulfilling customer transactions.
• ASE certification preferred, but not required.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Conocimientos

Gas2 selling

Customer service

Inventory management

Parts lookup systems

Diagnostic equipment

Microsoft Word

Microsoft Excel

Communication in English

Educación

ASE certification (preferred)

Valid driver's license

Herramientas

POS systems

Parts lookup systems

Diagnostic testing equipment

Descripción del empleo

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to provide expert parts knowledge and exceptional DIY customer service.

The role requires strong familiarity with store systems, advanced automotive knowledge, and the ability to source parts from multiple channels. The position is full-time, with responsibilities including battery installations, testing, wiper services, inventory support, and ensuring top-quality customer experiences across in-store and phone