DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced DIY services and parts knowledge in a fast-paced store environment. The role requires handling in-store and phone transactions with a focus on sales goals and customer satisfaction.

The position emphasizes robust product knowledge, Parts lookup proficiency, and capability to operate diagnostic equipment and store systems. ASE certification is preferred. Flexible scheduling supports days, evenings, and weekends.

Qualifications

• 3–5 years of prior automotive parts experience or equivalent.
• Proven sales ability with customer transactions.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experiences for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installations.
• Ensure high standards of customer service and store appearance.

Skills

Sales experience

Customer service

Parts lookup systems

Diagnostic equipment

English communication

Education

ASE certification

Tools

MS Word

Excel

POS system

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced DIY services and parts knowledge in a fast-paced store environment. The role requires handling in-store and phone transactions with a focus on sales goals and customer satisfaction.

The position emphasizes robust product knowledge, Parts lookup proficiency, and capability to operate diagnostic equipment and store systems. ASE certification is preferred. Flexible scheduling supports days, evenings, and weekends.