DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales with expert knowledge of store systems and automotive parts. The role requires 3–5 years of parts experience and strong customer service, with ASE certification opportunities and growth potential.

You will work to assist DIY customers in-store and by phone, while maintaining store standards. Primary duties include parts lookup, inventory support, and delivering high-quality service.

Qualifications

• Experience in automotive parts and sales.
• Knowledge of store systems and parts identification.
• Ability to read safety rules and manuals.
• Strong math and basic computer skills.
• Valid driver's license and ASE preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customers and visits.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services such as battery tests and wiper installs.
• Maintain high customer service and store appearance standards.
• Key holder responsibilities including task assignment and safety.

Skills

Customer service

Sales experience

Parts lookup

Automotive knowledge

Microsoft Excel

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales with expert knowledge of store systems and automotive parts. The role requires 3–5 years of parts experience and strong customer service, with ASE certification opportunities and growth potential.

You will work to assist DIY customers in-store and by phone, while maintaining store standards. Primary duties include parts lookup, inventory support, and delivering high-quality service.