DIY Auto Parts Pro: Expert Sourcing & Service Lead

Advance Auto Parts Inc.; Hicksville (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Job summary

Advance Auto Parts Inc. in Hicksville, NY is seeking a Retail Parts Pro to deliver expert assistance for DIY customers, including battery testing, installations, and parts sourcing.

This role requires strong product knowledge, excellent customer service, and the ability to work as a key holder with opening/closing duties. The candidate should have 3–5 years in automotive parts, be proficient with store inventory systems and POS, and be comfortable using Microsoft Word/Excel.

Qualifications

• Minimum 3–5 years of automotive parts experience.
• ASE certification preferred but not required.
• Strong ability to read parts catalogs and source parts.

Responsibilities

• Facilitate selling experience for DIY customers via in-store visits and phone calls.
• Achieve personal and store sales goals; support service objectives.
• Perform DIY services like battery installation and wiper installations.

Skills

Customer service

Sales experience

Automotive knowledge

Parts lookup

Education

High school diploma or equivalent

ASE certification preferred

Tools

POS system

Parts lookup systems

Inventory software

Microsoft Excel

Job description

Advance Auto Parts Inc. in Hicksville, NY is seeking a Retail Parts Pro to deliver expert assistance for DIY customers, including battery testing, installations, and parts sourcing.

This role requires strong product knowledge, excellent customer service, and the ability to work as a key holder with opening/closing duties. The candidate should have 3–5 years in automotive parts, be proficient with store inventory systems and POS, and be comfortable using Microsoft Word/Excel.