DIY Auto Parts Pro: Expert Service & Solutions

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service.

The role emphasizes store systems proficiency, parts lookup, and DIY service support such as battery installations and wiper replacements. Candidates should have 3–5 years in automotive parts sales, ASE certification preferred, and a valid driver's license.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• ASE certification preferred, but not required.
• Must have a valid driver's license and read safety rules.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

3-5 years automotive parts experience

Customer service

Parts lookup

Sales skills

Diagnostic testing

Safety knowledge

Communication

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory systems

Microsoft Word

Microsoft Excel

Diagnostics equipment

Job description

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to provide expert automotive parts knowledge and exceptional customer service.

The role emphasizes store systems proficiency, parts lookup, and DIY service support such as battery installations and wiper replacements. Candidates should have 3–5 years in automotive parts sales, ASE certification preferred, and a valid driver's license.