DIY Auto Parts Pro — Expert Sales & Troubleshooting

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and over the phone. You will apply extensive automotive parts knowledge and use store systems to locate parts, answer questions, and complete transactions.

The role requires 3–5 years of parts experience, strong sales skills, and the ability to work days, evenings, and weekends. ASE P2 certification or readiness is preferred, with a valid driver's license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in customer transactions.
• Ability to read and interpret parts catalogs and safety manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Automotive parts knowledge

Customer service

Parts lookup systems

Diagnostics equipment

Communication

Education

ASE certification

Tools

POS systems

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers in-store and over the phone. You will apply extensive automotive parts knowledge and use store systems to locate parts, answer questions, and complete transactions.

The role requires 3–5 years of parts experience, strong sales skills, and the ability to work days, evenings, and weekends. ASE P2 certification or readiness is preferred, with a valid driver's license.