DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge in-store and by phone. You will handle parts identification, inventory, and customer assistance, ensuring top-notch service and store standards.

The role requires 3–5 years of automotive parts experience, strong sales ability, and ASE certification preferred. Must be able to work varied days, evenings, and weekends, and possess a valid driver's license.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Strong customer service and communication skills.
• Familiar with inventory control and parts lookup processes.
• Able to read parts catalogs and use diagnostic tools.

Responsibilities

• Sell parts and assist customers in-store and by phone.
• Achieve personal and store sales goals and service objectives.
• Perform DIY services including battery installation, testing, and wiper installs.
• Maintain high standards of customer service and store appearance.
• Carry out key holder duties including opening/closing and safety.
• Assist in store inventory, including cycle counts and back stock.
• Keep the store clean and organized.

Skills

Customer service

Parts lookup

Inventory management

Automotive knowledge

Communication

Education

ASE certification

Tools

POS systems

Diagnostic equipment

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge in-store and by phone. You will handle parts identification, inventory, and customer assistance, ensuring top-notch service and store standards.

The role requires 3–5 years of automotive parts experience, strong sales ability, and ASE certification preferred. Must be able to work varied days, evenings, and weekends, and possess a valid driver's license.