DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support advanced DIY services and parts lookup. The role requires expert knowledge of store systems, automotive parts, and strong customer service.

You will handle battery installs, diagnostic checks, and parts sourcing, with opportunities for growth. Flexible schedule including weekends; ASE certification preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Strong sales ability and customer service experience.
• Valid driver's license; ASE certification preferred.
• Ability to read safety rules and parts catalogs.
• Proficiency with Microsoft Word and Excel.
• Flexible schedule including some evenings and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities including opening/closing duties
• Assist in inventory processes such as truck put away and cycle counts
• Maintain store cleanliness including floors and bathrooms

Skills

GAS2 selling experience

Automotive parts knowledge

Customer service

Inventory management

Diagnostics equipment testing

Communication

Parts lookup systems

Store systems knowledge

Education

ASE certification

Tools

POS systems

Microsoft Excel

Microsoft Word

Parts lookup systems

Job description

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support advanced DIY services and parts lookup. The role requires expert knowledge of store systems, automotive parts, and strong customer service.

You will handle battery installs, diagnostic checks, and parts sourcing, with opportunities for growth. Flexible schedule including weekends; ASE certification preferred but not required.