DIY Auto Parts Pro: Expert Sales & Service Leader

Advance Stores Company Inc (500); United States; Sur place; USD 14 000 - 20 000; Plein temps

Résumé du poste

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts and automotive knowledge to DIY customers in a full-time Retail role.

You will work with store systems, assist customers in person and by phone, and perform services such as battery testing and installations while meeting sales and service goals. You should have 3–5 years of automotive parts experience, be able to read parts catalogs, and hold or be ASE-certified; a valid driver's license is preferred.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in handling customer transactions.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including cycle counts and back stock
• Store cleanliness including floors, bathrooms, facing, dusting
• Provide DIY services including battery installation, testing, wiper installs, etc.

Connaissances

Auto parts knowledge

Customer service

Sales skills

Inventory systems

Formation

ASE certification

Outils

POS systems

Description du poste

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts and automotive knowledge to DIY customers in a full-time Retail role.

You will work with store systems, assist customers in person and by phone, and perform services such as battery testing and installations while meeting sales and service goals. You should have 3–5 years of automotive parts experience, be able to read parts catalogs, and hold or be ASE-certified; a valid driver's license is preferred.