DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert automotive parts knowledge and outstanding customer service in our store. You will assist customers in person and by phone, perform DIY services, and support inventory and checkout processes.

The ideal candidate has 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. Full-time schedule, including weekends, with growth opportunities within the company.

Qualifications

• Excellent customer service and communication skills.
• 3–5 years of automotive parts experience.
• Experience with inventory and POS systems.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory, including cycle counts and back stock.
• Maintain store cleanliness and organize merchandise.
• Provide DIY services including battery testing and installation.

Skills

Customer service

Sales experience

Parts lookup

Diagnostic equipment

ASE P2 cert

POS systems

Microsoft Word

Microsoft Excel

Part knowledge

Inventory software

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Parts lookup systems

Diagnostic testing equipment

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert automotive parts knowledge and outstanding customer service in our store. You will assist customers in person and by phone, perform DIY services, and support inventory and checkout processes.

The ideal candidate has 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. Full-time schedule, including weekends, with growth opportunities within the company.