DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 43,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers in-store and by phone, using deep knowledge of parts and automotive systems to assist with diagnoses and recommendations.

The role requires 3–5 years of automotive parts experience, strong customer service, and proficiency with inventory and POS systems. A valid driver's license is required; ASE certification is preferred. This is a full-time, in-store position with opportunities to grow within the chain.

Qualifications

• 3–5 years of automotive parts experience
• Able to read safety rules and manuals; interpret parts catalogs
• Proficient with Microsoft Word and Excel

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Ensure high standards of customer service and store appearance

Skills

Automotive parts experience

Customer service

Parts knowledge

Communication skills

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

MS Word/Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers in-store and by phone, using deep knowledge of parts and automotive systems to assist with diagnoses and recommendations.

The role requires 3–5 years of automotive parts experience, strong customer service, and proficiency with inventory and POS systems. A valid driver's license is required; ASE certification is preferred. This is a full-time, in-store position with opportunities to grow within the chain.