DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 28,000 - 45,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role requires 3-5 years of automotive parts experience and ASE certification preferred. You will handle parts lookup, battery installs, and provide high-level customer service while maintaining store standards and safety.

This is a full-time, on-site position offering opportunities to advance in a busy automotive retail team.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver’s license.
• Experience with parts lookup systems and POS.
• Proven selling ability and customer service skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and related tasks.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in inventory processes and store cleanliness.

Skills

GAS2 selling

Parts knowledge

Customer service

Diagnostic equipment

ASE certification

Microsoft Excel

Education

Driver's license

Tools

POS system

Parts lookup systems

Diagnostic equipment

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role requires 3-5 years of automotive parts experience and ASE certification preferred. You will handle parts lookup, battery installs, and provide high-level customer service while maintaining store standards and safety.

This is a full-time, on-site position offering opportunities to advance in a busy automotive retail team.