DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support advanced DIY customer needs with expert knowledge of store systems and automotive parts.

The role emphasizes parts lookup, in-store servicing, and precise inventory handling to sustain high customer satisfaction. Candidate should have 3–5 years of automotive parts experience, strong communication skills, and the ability to work varied shifts including weekends.

Qualifications

• Strong written and verbal communication in English; ability to build relationships with customers and team
• Ability to locate and stock parts, diagnose basic automotive needs
• Familiarity with shop or store systems, inventory processes and parts catalogs
• ASE certification preferred, but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Maintaining store cleanliness and order
• Provide DIY services including battery installation, testing, wiper installs

Skills

Customer service

Parts knowledge

Sales experience

English proficiency

Education

ASE certification

Tools

Parts lookup systems

POS systems

Inventory management

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support advanced DIY customer needs with expert knowledge of store systems and automotive parts.

The role emphasizes parts lookup, in-store servicing, and precise inventory handling to sustain high customer satisfaction. Candidate should have 3–5 years of automotive parts experience, strong communication skills, and the ability to work varied shifts including weekends.