DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high quality customer service in a busy DIY environment. You will support advanced store systems and perform DIY services such as battery installations and wiper replacements.

The role emphasizes selling, inventory awareness, and safe operations with a strong focus on customer satisfaction and store appearance. ASE certification is preferred.

Qualifications

• Experience in DIY retail environment with parts knowledge.
• Ability to read and interpret parts catalogs and safety procedures.
• Strong communication and customer service skills.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.

Skills

Customer service

Parts lookup

Automotive systems knowledge

Microsoft Word/Excel

Communication skills

Safety knowledge

Education

ASE Certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic testing equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high quality customer service in a busy DIY environment. You will support advanced store systems and perform DIY services such as battery installations and wiper replacements.

The role emphasizes selling, inventory awareness, and safe operations with a strong focus on customer satisfaction and store appearance. ASE certification is preferred.