DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY service functions and parts identification. The role requires strong knowledge of automotive systems, excellent customer service, and the ability to operate store systems and POS tools.

Ideal candidates have 3–5 years of automotive parts experience, strong sales skills, and ASE certification readiness. The position is full-time and based in the United States, with weekend availability as needed.

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• ASE certification preferred, but not required
• Ability to read and interpret safety rules and parts catalogs
• Excellent English communication skills (Spanish a plus)

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales fundamentals

Communication

Parts lookup

Problem solving

Education

ASE certification (preferred)

Valid driver's license

Tools

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY service functions and parts identification. The role requires strong knowledge of automotive systems, excellent customer service, and the ability to operate store systems and POS tools.

Ideal candidates have 3–5 years of automotive parts experience, strong sales skills, and ASE certification readiness. The position is full-time and based in the United States, with weekend availability as needed.