DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 34,000 - 46,000; Full time

Job summary

Advance Auto Parts in the United States is seeking a Retail Parts Pro to support advanced DIY customer needs, utilizing expert knowledge of store systems and automotive parts. This role includes parts lookup, stocking, and providing exceptional customer assistance.

3–5 years of prior automotive parts experience is preferred; ASE certification is a plus. The position requires flexibility for days, evenings, and weekends and proficiency with Microsoft Word/Excel.

Qualifications

• Essential: working knowledge of automotive systems, diagnostic ability, and parts catalog interpretation.
• Must be able to read and interpret safety rules, manuals, and procedures.
• Ability to read documents and write simple correspondence.
• Must have a valid driver’s license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installations.
• Ensure high standards of customer service and store appearance; perform key holder duties.

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

Sales experience

English communication

Education

Valid driver's license

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Excel

Word

Job description

Advance Auto Parts in the United States is seeking a Retail Parts Pro to support advanced DIY customer needs, utilizing expert knowledge of store systems and automotive parts. This role includes parts lookup, stocking, and providing exceptional customer assistance.

3–5 years of prior automotive parts experience is preferred; ASE certification is a plus. The position requires flexibility for days, evenings, and weekends and proficiency with Microsoft Word/Excel.