DIY Auto Parts Pro – Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver GAS2 selling experience for DIY customers, in person and by phone, leveraging deep parts and automotive system knowledge.

You will identify parts, perform basic services, assist with inventory, and uphold high standards of customer service and store appearance. Prior automotive parts experience (3–5 years) is preferred; ASE certification is a plus.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Automotive parts knowledge

Sales and customer service

Inventory management

Parts lookup systems

Diagnostic/testing equipment

Education

ASE certification preferred

Tools

POS systems

Microsoft Word/Excel

Parts lookup software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver GAS2 selling experience for DIY customers, in person and by phone, leveraging deep parts and automotive system knowledge.

You will identify parts, perform basic services, assist with inventory, and uphold high standards of customer service and store appearance. Prior automotive parts experience (3–5 years) is preferred; ASE certification is a plus.