DIY Auto Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and the ability to identify and source automotive components.

The role emphasizes exceptional customer service, inventory accuracy, and the ability to perform DIY services such as battery tests and installation. Candidates should have 3–5 years of automotive parts experience, ASE P2 certification or readiness, and a valid driver’s license.

Qualifications

• Strong customer service and sales skills in a retail automotive environment.
• Ability to identify parts and source from various channels.
• Familiarity with automotive systems and warranty processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales experience

Parts lookup

Diagnostics

Safety awareness

English proficient

Education

ASE certification

Valid driver's license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and the ability to identify and source automotive components.

The role emphasizes exceptional customer service, inventory accuracy, and the ability to perform DIY services such as battery tests and installation. Candidates should have 3–5 years of automotive parts experience, ASE P2 certification or readiness, and a valid driver’s license.