DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts; Locust Grove (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in Locust Grove, GA to support advanced DIY services and parts knowledge. The role requires expert familiarity with store systems, parts lookup, and diagnostic equipment to assist customers both in-store and over the phone.

The position emphasizes enhancing the selling experience, achieving sales goals, performing DIY services such as battery installations and wiper replacements, and maintaining store standards and safety.

Qualifications

• Customer service experience in retail or automotive setting.
• Ability to read and interpret safety rules, manuals, and parts catalogs.
• Communicate effectively with customers, peers and management in English (Spanish a plus).
• Must have valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customers in-store and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Fulfill key holder responsibilities including opening/closing duties and safety.

Skills

Customer service

Sales skills

Parts lookup systems

POS systems

Automotive knowledge

Education

High school diploma or equivalent

Driver's license

Tools

Store inventory systems

Diagnostic equipment

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro in Locust Grove, GA to support advanced DIY services and parts knowledge. The role requires expert familiarity with store systems, parts lookup, and diagnostic equipment to assist customers both in-store and over the phone.

The position emphasizes enhancing the selling experience, achieving sales goals, performing DIY services such as battery installations and wiper replacements, and maintaining store standards and safety.