Automotive Parts Pro: DIY Services & Expert Support

Advance Auto Parts; Forsyth (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Forsyth, GA is seeking a Retail Parts Pro to support advanced DIY customer services and sales. The role requires expert knowledge of store systems, parts, and automotive diagnostics, with the ability to source from multiple channels and maintain inventory accuracy.

The ideal candidate has 3–5 years in automotive parts, proven sales experience, strong English communication, and the readiness to work a flexible schedule including weekends. Valid driver's license required.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability and customer service skills.
• Knowledge of automotive parts and systems.
• Ability to read and interpret parts catalogs and safety manuals.
• Must have a valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customers and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety and opening/closing.
• Assist in store inventory processes and shelf maintenance.
• Provide DIY services including battery testing and installations.
• Operate POS and parts lookup systems to locate parts.

Skills

Customer service

Sales skills

Part knowledge

Spanish language (plus)

Communication

Diagnostics testing

Problem solving

Education

Certificates, Licenses, Registrations

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Forsyth, GA is seeking a Retail Parts Pro to support advanced DIY customer services and sales. The role requires expert knowledge of store systems, parts, and automotive diagnostics, with the ability to source from multiple channels and maintain inventory accuracy.

The ideal candidate has 3–5 years in automotive parts, proven sales experience, strong English communication, and the readiness to work a flexible schedule including weekends. Valid driver's license required.