DIY Auto Parts Pro — Expert Sales & DIY Services

Advance Auto Parts Inc.; United States; On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems. The role emphasizes high-level parts identification, advanced troubleshooting, and service activities, including battery and wiper installations, while meeting sales goals.

The position requires strong product knowledge, customer-focused communication, and the ability to work a varied schedule in a retail environment. ASE credentials are preferred.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver’s license required.
• ASE certification preferred but not required.
• Ability to read and interpret safety rules and parts catalogs.
• Experience in fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services (battery installation, testing, wiper installs).
• Maintain high standards of customer service and store appearance.
• Assume key holder responsibilities (opening/closing duties).
• Assist in inventory processes and store cleanliness.
• Use advanced parts lookup and sourcing tools.
• Operate POS and parts lookup systems.
• Test/diagnose with DIY equipment.

Skills

Sales experience

Auto parts knowledge

Customer service

Parts lookup systems

POS systems

Safety knowledge

Diagnostic equipment

Communication

Technical troubleshooting

Microsoft Word/Excel

Education

ASE certification preferred

Tools

POS systems

MS Word

MS Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems. The role emphasizes high-level parts identification, advanced troubleshooting, and service activities, including battery and wiper installations, while meeting sales goals.

The position requires strong product knowledge, customer-focused communication, and the ability to work a varied schedule in a retail environment. ASE credentials are preferred.