DIY Auto Parts Pro: Expert Sales & DIY Services

Advance Auto Parts Inc.; Norfolk (VA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY services and parts identification. The role covers battery installation, wiper installs, and expert help with parts sourcing and store inventory.

Expect strong customer interaction, reliable scheduling, and responsibilities as a key holder. The position requires 3–5 years of auto parts experience, English communication skills, and the ability to operate POS and inventory systems.

Qualifications

• :Must have 3-5 years of prior automotive parts experience.
• :
• Speak and write English; Spanish a plus; communicate with customers and teammates.
• :

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales

Parts lookup

Diagnostic testing

English writing

Microsoft Office

Communication

Organizational skills

Education

ASE certification (preferred)

High school diploma or equivalent

Tools

POS system

Parts lookup systems

Diagnostics equipment

Microsoft Excel

Job description

Advance Auto Parts Inc. seeks a Retail Parts Pro to support advanced DIY services and parts identification. The role covers battery installation, wiper installs, and expert help with parts sourcing and store inventory.

Expect strong customer interaction, reliable scheduling, and responsibilities as a key holder. The position requires 3–5 years of auto parts experience, English communication skills, and the ability to operate POS and inventory systems.