DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts and system knowledge. You will handle battery installs, diagnostics assistance, and parts lookups, while maintaining store standards and providing exceptional service.

You will work full-time, be proficient with store inventory systems, POS operations, and have strong communication skills. ASE certification is preferred, and a valid driver's license is required; Spanish language skills are a plus.

Qualifications

• 3–5 years of automotive parts experience
• Excellent communication and customer service
• Ability to perform battery installations and basic DIY services
• Valid driver’s license required; ASE certification preferred

Responsibilities

• Provide DIY customer assistance and parts recommendations
• Achieve personal and store sales goals and service objectives
• Manage DIY services such as battery installation and wiper installs
• Ensure high standards of customer service and store appearance
• Assist in inventory processes and store cleanliness
• Operate POS and parts lookup systems
• Support advanced parts identification and sourcing

Skills

Parts knowledge

Customer service

Inventory management

Diagnostics support

POS systems

Safety practices

Education

ASE certification (preferred)

Valid driver’s license

Tools

POS system software

Store inventory software

Diagnostic equipment

Microsoft Office

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts and system knowledge. You will handle battery installs, diagnostics assistance, and parts lookups, while maintaining store standards and providing exceptional service.

You will work full-time, be proficient with store inventory systems, POS operations, and have strong communication skills. ASE certification is preferred, and a valid driver's license is required; Spanish language skills are a plus.