DIY Auto Parts Pro: Expert Parts & Service Lead

Advance Auto Parts Inc.; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, parts and automotive knowledge, and the ability to identify parts, troubleshoot, and assist with projects for DIY customers.

This is a full-time position. The incumbent will handle in-store and phone sales, meet sales and service goals, and perform DIY services including battery installations and testing.

Qualifications

• GAS2 selling experience for DIY customers on visits and calls.
• Strong customer service and communication skills.
• Knowledge of internal store systems and parts lookup.
• Familiarity with diagnostic/testing equipment for DIY services.
• ASE certification or readiness preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper installs.
• Maintain high customer service standards and store appearance.

Skills

GAS2 selling

Customer service

Parts lookup

Diagnostic equipment

Safety knowledge

Education

ASE certification preferred

Valid driver’s license

Tools

Word

Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, parts and automotive knowledge, and the ability to identify parts, troubleshoot, and assist with projects for DIY customers.

This is a full-time position. The incumbent will handle in-store and phone sales, meet sales and service goals, and perform DIY services including battery installations and testing.