DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 40,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role requires deep knowledge of automotive systems, parts lookup, and strong sales skills to support DIY customers in-store and by phone.

You will handle battery services, wiper installations, and other DIY tasks while upholding high customer-service standards and maintaining store appearance. ASE certification is preferred but not required.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability in fulfilling customer transactions.
• ASE certification preferred, but not required.
• Must have a valid driver's license.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Automotive systems knowledge

Customer service

Communication

Reading comprehension

Teamwork

Education

ASE Certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role requires deep knowledge of automotive systems, parts lookup, and strong sales skills to support DIY customers in-store and by phone.

You will handle battery services, wiper installations, and other DIY tasks while upholding high customer-service standards and maintaining store appearance. ASE certification is preferred but not required.