DIY Auto Parts Pro: Expert Parts Lookup & Service

Advance Auto Parts Inc.; Richlands (VA); On-site; USD 19,000 - 21,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts expertise in a full-time role.

You will provide expert knowledge of store systems, automotive parts, and diagnostics, while delivering high levels of customer service and accurate sourcing for parts. You will handle battery testing/installation, wiper installs, and other DIY services, with responsibilities including safety, inventory, and store operations.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Valid driver’s license and ability to pass a background check.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper changes.
• Maintain store appearance and safety, perform key holder duties.
• Operate POS and parts lookup systems and source parts.

Skills

Customer service

Parts knowledge

Sales ability

Communication

Diagnostic tools

Safety knowledge

Education

ASE certification

Tools

POS systems

Parts lookup

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts expertise in a full-time role.

You will provide expert knowledge of store systems, automotive parts, and diagnostics, while delivering high levels of customer service and accurate sourcing for parts. You will handle battery testing/installation, wiper installs, and other DIY services, with responsibilities including safety, inventory, and store operations.