DIY Auto Parts Pro: Expert Parts & Diagnostics

Advance Auto Parts Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our store team. This role blends expert parts knowledge with high‑level customer service for DIY customers visiting the store or calling in.

You will perform parts lookup, inventory tasks, and basic automotive diagnostics while maintaining safety and helping achieve store sales goals. ASE certification is preferred; weekend availability is common.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with past customer transactions.
• ASE certification preferred.
• Strong knowledge of automotive systems.
• Skilled with inventory management and POS lookup.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes including truck put away and cycle counts.

Skills

Parts knowledge

Inventory systems

POS lookup

Diagnostics equipment

ASE P2 cert

Customer service

Sales skills

Part sourcing

Education

ASE certification preferred

Tools

Microsoft Word

Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our store team. This role blends expert parts knowledge with high‑level customer service for DIY customers visiting the store or calling in.

You will perform parts lookup, inventory tasks, and basic automotive diagnostics while maintaining safety and helping achieve store sales goals. ASE certification is preferred; weekend availability is common.