DIY Auto Parts Pro: Expert Customer & Solutions Advocate

Advance Auto Parts Inc.; United States; On-site; USD 33,000 - 52,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro in the United States to assist DIY customers with expert parts knowledge and in-store services. The role requires strong GAS2 selling, parts lookup, and inventory system skills, plus ASE P2 certification or readiness.

You will support battery testing, wiper installations, and other DIY services while meeting store sales goals. This full-time position emphasizes customer service, safe store operations, and effective use of POS and parts lookup

Qualifications

• Strong knowledge of automotive parts and systems.
• Excellent communication and customer service skills.
• Able to operate store technologies and inventory systems.
• Must be able to read safety rules and procedure manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone.
• Meet personal and store sales goals; support service objectives.
• Manage DIY services (battery installation, testing, wipers, etc.).
• Maintain high customer service and store appearance standards.
• Serve as key holder: assign tasks, ensure safety, open/close duties.

Skills

GAS2 selling

Customer service

Parts lookup

Inventory systems

ASE P2

Education

ASE certification preferred

Tools

POS systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts is hiring a Retail Parts Pro in the United States to assist DIY customers with expert parts knowledge and in-store services. The role requires strong GAS2 selling, parts lookup, and inventory system skills, plus ASE P2 certification or readiness.

You will support battery testing, wiper installations, and other DIY services while meeting store sales goals. This full-time position emphasizes customer service, safe store operations, and effective use of POS and parts lookup