DIY Auto Parts Pro: Expert Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 19,000 - 21,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert DIY automotive support at our store. The role combines sales, product knowledge, and hands-on service such as battery testing and installation, wiper installs, and parts lookups to help customers.

You will work with store systems and diagnostic tools, maintain high customer service standards, and contribute to achieving sales goals. ASE P2 certification is preferred but not required, with a valid driver's license a must.

Qualifications

• 3–5 years of automotive parts experience preferred.
• ASE certification preferred, but not required.
• Valid driver’s license required.
• Ability to read parts catalogs and operating manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

GAS2 selling

Customer service

Parts lookup

Diagnostic equipment

Inventory management

Tools

POS systems

Microsoft Excel

Diagnostic tools

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert DIY automotive support at our store. The role combines sales, product knowledge, and hands-on service such as battery testing and installation, wiper installs, and parts lookups to help customers.

You will work with store systems and diagnostic tools, maintain high customer service standards, and contribute to achieving sales goals. ASE P2 certification is preferred but not required, with a valid driver's license a must.