DIY Auto Parts Pro & Customer Service Expert

Advance Stores Company Inc (500); United States; Presencial; USD 30 000 - 48 000; Tempo integral

Resumo da oferta

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to deliver expert parts knowledge and high‑level DIY service to customers in our store. The role centers on achieving personal and store sales goals, performing DIY services (battery installations, testing, wiper replacements), and ensuring safe, clean, well‑stocked aisles.

ASE certification is preferred; a valid driver's license is required, and 3–5 years automotive parts experience is ideal. Bilingual English/Spanish a plus.

Qualificações

• 3–5 years of automotive parts experience
• Proven sales ability with fulfillment of customer transactions
• ASE certification preferred but not required
• Valid driver's license
• Ability to read safety rules, maintenance instructions, parts catalogs

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs

Conhecimentos

Automotive parts knowledge

Customer service

Sales skills

Diagnostic abilities

Formação académica

ASE certification (preferred)

Valid driver's license

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to deliver expert parts knowledge and high‑level DIY service to customers in our store. The role centers on achieving personal and store sales goals, performing DIY services (battery installations, testing, wiper replacements), and ensuring safe, clean, well‑stocked aisles.

ASE certification is preferred; a valid driver's license is required, and 3–5 years automotive parts experience is ideal. Bilingual English/Spanish a plus.