Divisional/Subsidiary Assistant Vice President - Claims

Summit Consulting; St. George (LA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

401(k) plan with company match

Commuter benefits

Tuition reimbursement

Job summary

Summit Consulting is seeking a Senior Claims Manager to oversee the Southwest regional claims operations from Baton Rouge, LA. The role emphasizes leadership, guidance on file reviews, and authority to settle or reserve as appropriate, with focus on policy compliance and strategic direction.

The position requires 15+ years in related roles, including 6+ years in claims management, and deep knowledge of the claims discipline.

Qualifications

• Bachelor’s degree or equivalent experience.
• 15+ years of related experience, including 6+ years of claims management experience.
• Advanced/specialized knowledge within the claims discipline.
• Holds expert level capability in the claims field.

Responsibilities

• Oversee activities within the Southwest regional Claims department and provide file guidance.
• Review coverage/liability decisions and secure/analyze information for claims investigations.
• Mentor and coach staff; set reserves and advise on cases beyond personal authority.
• Ensure compliance with laws, policies, and procedures; align unit with business objectives.

Skills

Leadership

Claims management

Regulatory compliance

Budgeting

Education

Bachelor’s Degree or equivalent experience

Job description

Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic. Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities. Our field team members are located in every state in which we operate. Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best. Great American’s culture is built on connection, shared learning, and strong relationships.

To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs. This position will be located in our Baton Rouge, LA office.

Oversees activities within the Southwest regional Claims department. Provides file guidance. Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files. Reviews and determines coverage and / or liability. Secures / analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims. Works toward the resolution of claims files, complaints and disputes and attends arbitrations, mediations, depositions or trials as necessary. May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority. Ensures that department or functional area meets policies and procedures. May provide input to establishing policies and procedures. Aligns business unit with business objectives. Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed. Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files. May establish reserves and make recommendations or reports for Corporate Claims or senior management. Provides tactical leadership and strategic direction to the regional claims operation. Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.). Plans and ensures that the regional claims operation meets budget and performance targets. Performs other duties as assigned.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 15 or more years of related experience, including 6 or more years of claims management experience.
• Advanced/specialized knowledge within the claims discipline.
• Holds expert level capability in the claims field.

Company: SCI Summit Consulting, LLC

Benefits

• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. *Excludes seasonal employees and interns. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities. We provide independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. Currently serving more than 7,000 independent agents and 31,000 policyholders across 17 states in the South, Midwest, and Mid-Atlantic, we’re growing with more states coming soon. Our strength comes from a single-minded 100% focus on workers’ comp and a commitment to long-term customer relationships. We’re not a faceless corporation with distant headquarters. Field team members reside in every state in which we operate and are part of the fabric of local communities. As the world becomes increasingly impersonal, Summit offers a customer experience based on relationships and personal service. You’ll always be able to speak to a real human being. You’ll always receive timely answers you can trust. Insurance agents, policyholders, and injured employees can count on three things: 1) More Access. Our team members are not only masters in the field but they’re easy to reach and highly responsive when you need answers. 2) More Know-how. You’ll get better answers from real experts and industry veterans who know workers’ comp, your business, your customers, and your region. 3) More Commitment. You’ll have collaborators who go the extra mile to serve you and who are willing to solve problems that others usually can’t.

Summit is a member of Great American Insurance Group and a subsidiary of American Financial Group, Inc (AFG). AFG’s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.

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