Divisional Resident Care Specialist

TerraBella Senior Living, LLC; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Holidays

401(k) with company match

Employee Assistance Program

Job summary

TerraBella Senior Living seeks a Resident Care Specialist (LPN with compact licensure) to support and oversee clinical operations across TerraBella communities in TN, NC, SC, VA, KY, and GA. The role collaborates with Directors of Health and Wellness and may temporarily assume that position to ensure high-quality care and regulatory compliance.

Responsibilities span policy enforcement, staff education, risk management, and timely reporting, with a focus on resident safety and satisfaction in a

Qualifications

• Multistate Compact Licensure as a Licensed Practical Nurse required.
• Current experience in assisted living required.
• Five to ten years of nursing experience; three to five years in nursing management; recent/current director-level experience in wellness or nursing in assisted living.

Responsibilities

• Monitors the implementation of policies and regulatory guidelines and updates procedures as needed.
• Evaluates compliance with resident rights policies and resolves grievances.
• Participates in surveys and assists with corrective action plans.
• Provides in-service training and orientation to staff on survey processes and compliance.

Skills

LPN license

Compact licensure

Job description

Overview

TerraBella Senior Living is the operator of more than 30 communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care.

TerraBella Senior Living is hiring a Resident Care Specialist. LPN with compact license required for travel to all TerraBella communities in TN, NC, SC, VA, KY, and GA. The Resident Care Specialist is a corporate role assigned to supplement a community Director of Health and Wellness (DHW) or assume the role if the position is vacant. The position is responsible for the overall operation of a Community’s Resident Care Department and for meeting or exceeding its clinical, regulatory, and financial expectations. This position may be assigned to assist with the recruiting and training of Directors of Health and Wellness. The Resident Care Specialist may be assigned to work on division projects periodically and provide Divisional oversight of Resident Care Departments.

Responsibilities

• Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed.
• Evaluates and improves compliance with resident rights policies and works to resolve resident grievances.
• Conducts compliance surveys at communities. Assists in coordinating action plans to minimize liability and risks as a result of compliance surveys.
• Participates in State and Federal surveys and compliance investigations.
• Supports and reviews plan of correction progress.
• Reviews and develops performance indicators and survey data to identify trends.
• Provides in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
• Assists Divisional Director with auditing level of care assessments for accuracy and compliance.
• Participates in the interview and selection process for community DHWs.
• Assists community to maintain knowledge of state regulations and monitors proposed changes to regulations.
• Always champions the company culture.
• Reviews and facilitates partnership with outside vendors as needed.
• Assists with education and is responsible for clinical expertise of the DHW role.
• Must be computer literate, excellent working knowledge of all pertinent software.
• Is responsible for timely information reporting.
• Must stay in compliance with all state, federal, and government agencies.
• Demonstrates respect and compassion in every interaction.
• Conducts oneself with the highest degree of honesty and integrity in every interaction.
• Demonstrates a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors.
• May be requested to serve as temporary Interim Director of Health and Wellness.

Supervisory Responsibilities

• Provides supervision, support and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

• Multistate Compact Licensure as a Licensed Practical Nurse Required
• Maintains knowledge of regulatory compliance in all states of responsibility.
• Current experience in assisted living required.
• Five (5) to Ten (10) years’ nursing experience
• Three (3) to Five (5) year nursing management experience
• Recent/current experience as Director of Wellness, Director of Clinical or Director of Nursing in Assisted Living required.

Benefits

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V

JOB CODE: 1007180