Divisional Resident Care Specialist

TerraBella Senior Living; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Employee Assistance Program

Accident insurance

Job summary

TerraBella Senior Living is seeking a Resident Care Specialist to oversee the Resident Care Department across multiple TerraBella communities. This role requires an LPN with a compact license and travel across TN, NC, SC, VA, KY, and GA to support DHWs and staff.

The position focuses on regulatory compliance, risk management, and staff training, with the potential to serve as interim DHW as needed. Strong leadership and clinical expertise are essential.

Qualifications

• Multistate Compact Licensure as an LPN is required.
• Current experience in assisted living required.
• 5–10 years of nursing experience.
• 3–5 years of nursing management experience.
• Recent/current experience as Director of Wellness/Clinical/Nursing in Assisted Living required.

Responsibilities

• Oversee operation of the Community Resident Care Department and ensure regulatory compliance.
• Assist in recruiting and training Directors of Health and Wellness.
• Provide education and clinical expertise to DHWs and staff.
• Support audits, surveys, and action plans to minimize risk and liability.
• Maintain knowledge of state regulations and liaise with regulators.

Skills

Regulatory compliance

Nursing management

Communication

Computer literacy

Education

LPN with multistate compact licensure

Tools

Computer software proficiency

Job description

TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care.

TerraBella Senior Living is hiring a Resident Care Specialist role to our team. LPN with compact license required for travel to all TerraBella communities in TN, NC, SC, VA, KY, and GA.

The Resident Care Specialist is a corporate role assigned to supplement a community Director of Health and Wellness (DHW) or assume the role if the position is vacant. The position is responsible for the overall operation of a Community’s Resident Care Department and for meeting or exceeding its clinical, regulatory, and financial expectations. This position may be assigned to assist with the recruiting and training of Directors of Health and Wellness. The Resident Care Specialist may be assigned to work on division projects periodically and provide Divisional oversight of Resident Care Departments.

Responsibilities

• Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed.
• Evaluates and improves compliance with resident rights policies and works to resolve resident grievances.
• Conducts compliance surveys at communities. Assists in coordinating action plans to minimize liability and risks as a result of compliance surveys.
• Participates in State and Federal surveys and compliance investigations.
• Supports and reviews plan of correction progress.
• Reviews and develops performance indicators and survey data to identify trends.
• Provides in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
• Assists Divisional Director with auditing level of care assessments for accuracy and compliance.
• Participates in the interview and selection process for community DHWs.
• Assists community to maintain knowledge of state regulations and monitors proposed changes to regulations.
• Always champions the company culture.
• Reviews and facilitates partnership with outside vendors as needed.
• Assists with education and is responsible for clinical expertise of the DHW role.
• Must be computer literate, excellent working knowledge of all pertinent software
• Is responsible for timely information reporting
• Must stay in compliance with all state, federal, and government agencies
• Demonstrates respect and compassion in every interaction
• Conducts oneself with the highest degree of honesty and integrity in every interaction
• Demonstrates a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors
• May be requested to serve as temporary Interim Director of Health and Wellness

Supervisory Responsibilities

• Provides supervision, support and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

• Multistate Compact Licensure as a Licensed Practical Nurse Required
• Maintains knowledge of regulatory compliance in all states of responsibility.
• Current experience in assisted living required.
• Five (5) to Ten (10) years’ nursing experience
• Three (3) to Five (5) year nursing management experience
• Recent/current experience as Director of Wellness, Director of Clinical or Director of Nursing in Assisted Living required.

Benefits

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V