Divisional Information Support Analyst, Facilities - Lakeland

Publix Super Markets; Lakeland (FL); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

Publix Super Markets, Inc. is seeking an Administrative Support professional for Facilities to provide information and statistical analysis on maintenance and equipment data.

You will support Maintenance Coordinators, Supervisors, and Equipment Supervisors with data tracking, scheduling, and reporting. Responsibilities include coordinating bids, overseeing the SAVE Evaluation process, managing scheduled maintenance with external contractors, and coordinating lighting programs across store

Formación

• 2 years’ experience in a customer service field or 1 year experience in a Maintenance specific customer service position.
• Intermediate knowledge of Access, Excel, Outlook and Word to perform core functionalities.
• Basic knowledge of CMMS (Computerized Maintenance Management System).
• Basic knowledge of Sharepoint and Landmark.
• Excellent Oral and Written Communication skills
• Ability to multitask
• Excellent time management and planning skills
• Excellent teamwork skills
• Ability to reason, make sound decisions and comply with rules and policies
• Basic computer skills
• Willingness to work a flexible schedule
• Must have good punctuality and attendance

Responsabilidades

• Coordinate Bid and Quote documents from service suppliers for Maintenance Coordinators, Supervisors, Assistant Managers and Managers
• Administrative coordination and completion of the SAVE Evaluation process
• Manage Scheduled Maintenance and contract line maintenance as needed to ensure retail locations are maintained by external service suppliers
• Provide analysis, data, documentation, tracking, scheduling and other administrative support to Maintenance Coordinators, Maintenance Supervisor, and Equipment Supervisors
• Coordinate, schedule and track lighting program to maintain store lighting service
• Coordinate cross departmental work requests
• Perform clerical duties to support the FS department as business needs require
• Coordinate travel for Maintenance associates

Conocimientos

Customer service

Communication skills

Multitasking

Time management

Teamwork

Reasoning and decision making

Basic computer skills

Flexibility

Herramientas

Access

Excel

Outlook

Word

CMMS

Sharepoint

Landmark

Descripción del empleo

Description

This position is primarily to ensure Facility Services Leadership and department associates are provided with information and statistical analysis on maintenance and equipment specific data.The responsibilities listed on this position analysis are not intended to be all-inclusive and additional responsibilities may be assigned as needed.

• Responsible for coordinating Bid and Quote documents from service suppliers for Maintenance Coordinators, Supervisors, Assistant Managers and Managers
• Responsible for the administrative coordination and completion of the SAVE Evaluation process
• Responsible for managing Scheduled Maintenance and contract line maintenance as needed to ensure our retail locations are appropriately maintained by external service suppliers
• Responsible for providing analysis, data, documentation, tracking, scheduling and other administrative support to Maintenance Coordinators, Maintenance Supervisor, and Equipment Supervisors
• Responsible for coordinating, scheduling and tracking of lighting program to maintain store lighting service
• Responsible for coordinating cross departmental work requests
• Responsible for performing clerical duties as required to support the FS department as department business needs require
• Responsible for the travel coordination for Maintenance associates

Department

Facilities

Job Category

Administrative Support

Description

This position is primarily to ensure Facility Services Leadership and department associates are provided with information and statistical analysis on maintenance and equipment specific data.The responsibilities listed on this position analysis are not intended to be all-inclusive and additional responsibilities may be assigned as needed.

• Responsible for coordinating Bid and Quote documents from service suppliers for Maintenance Coordinators, Supervisors, Assistant Managers and Managers
• Responsible for the administrative coordination and completion of the SAVE Evaluation process
• Responsible for managing Scheduled Maintenance and contract line maintenance as needed to ensure our retail locations are appropriately maintained by external service suppliers
• Responsible for providing analysis, data, documentation, tracking, scheduling and other administrative support to Maintenance Coordinators, Maintenance Supervisor, and Equipment Supervisors
• Responsible for coordinating, scheduling and tracking of lighting program to maintain store lighting service
• Responsible for coordinating cross departmental work requests
• Responsible for performing clerical duties as required to support the FS department as department business needs require
• Responsible for the travel coordination for Maintenance associates

Required Qualifications

• 2 years’ experience in a customer service field Or
• 1 year experience in a Maintenance specific customer service position
• Intermediate knowledge of Access, Excel, Outlook and Word to perform core functionalities
• Basic knowledge of CMMS (Computerized Maintenance Management System)
• Basic knowledge of Sharepoint and Landmark
• Excellent Oral and Written Communication skills
• Ability to multitask
• Excellent time management and planning skills
• Excellent teamwork skills
• Ability to reason, make sound decisions and comply with rules and policies
• Basic computer skills
• Willingness to work a flexible schedule
• Must have good punctuality and attendance

Preferred Qualifications

• 4 years’ experience in a customer service field Or
• 2 years’ experience in a Maintenance specific customer service position
• Advanced knowledge of Access, Excel, Outlook and Word to perform core functionalities
• Advanced of CMMS (Computerized Maintenance Management System)
• Advanced knowledge of Sharepoint and Landmark
• Excellent analytical skills
• Empathetic listening skills
• Professional Telephone etiquette',