Division Specialist

Lendmark Financial Services LLC; Humble (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance

Job summary

Lendmark Financial Services, a customer-focused lender, seeks a Division Specialist to support multiple branches and guide staff toward profitable goals. You will participate in loan processing, approvals within limits, and community relationship-building to expand lending opportunities.

The role emphasizes customer service, staff coordination, and ensuring high service standards across assignments. A strong background in consumer finance and team leadership is preferred.

Qualifications

• High School Diploma or GED from accredited institution.
• 5+ years consumer finance or related experience.
• Bilingual Spanish/English preferred.
• Proficient in lending software and MS Office.

Responsibilities

• Assist with support and management of multiple branch locations and staff motivation to meet goals.
• Make loan decisions up to lending limits; process and close consumer loans; collect accounts.
• Develop business relationships within the community; sell products to meet sales goals.
• Assist customers with solutions and monitor overall satisfaction.
• Coordinate hiring, training, and performance reviews as applicable.

Skills

Customer service

Communication skills

Financial services

Branch operations

Loan processing

Education

High School Diploma or GED

Associates or Bachelor's degree

Tools

MS Excel

MS Word

Lending software

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.SUMMARY:The role of the Division Specialist is to support multiple branches as assigned by the AVP, Divisional Branch Coordinator. The Division Specialist will be responsible for overseeing the efficient operation of multiple branches and ensuring all operational functions are completely and properly performed to expectations, while conveying a feeling of trust, service, security and satisfaction to customers and staff.MAJOR DUTIES/RESPONSIBILITES:Assist with the support and management of multiple branch locations and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency.Assist multiple branch managers with business development relationships within the community. Sell products and services to meet sales goals.Assist customers with the implementation of solutions and monitor overall customer satisfaction.Assist multiple branch managers with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.Ensure a high quality of customer service.Ability to travel as required.All other duties as assigned.BASIC REQUIREMENTS:High School Diploma or GED from accredited institution5 plus years consumer finance or related experienceAbility to work with minimum supervisionExcellent communication skillsProficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word ApplicationsPREFERRED/DESIRED QUALIFICATIONS:Associates or Bachelor’s DegreeBilingual, Spanish/EnglishCOMPENSATION:The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.This position is eligible for Semi Annual Incentive compensation based on individual and company performance guidelines.WORK ENVIRONMENT:Office EnvironmentIf you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!