Division Manager

JM Test Systems, Inc.; Alabama; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with employer contribution

Paid time off and company holidays

401(k) retirement plan with company  |

Company-paid life insurance

Supplemental insurance policies

Training and development opportunities

Opportunities for continued growth

Job summary

JM Test Systems seeks a Division Manager for our Mobile facility. You will oversee daily lab operations, lead administrative, sales, and technical staff, and own the division's financial performance from budgets to gross profit.

Reporting to the Director of Operations, you’ll ensure safety and ISO 17025 compliance while delivering exceptional customer satisfaction. You will build a strong team, think strategically about the business, and stay close to lab details that keep instruments accurate

Qualifications

• High school diploma or equivalent.
• 3+ years in a supervisory or management role.
• Knowledge of ISO 17025 requirements for testing and calibration laboratories and of quality control standards.
• Financial and business acumen, including budgeting, forecasting, pricing, and strategic planning.
• Experience with enterprise software in a complex organization, supplier relationship management, and core HR practices.
• Excellent communication, conflict resolution, and customer service skills, and the ability to lift up to 50 lbs. in office and lab settings.
• Preferred: Bachelor's or associate's degree, or military training in measurement science, calibration, or related field such as electronics or temperature.

Responsibilities

• Lead daily operations of the Mobile lab facility and oversee projects and services.
• Own financial performance: budgets, forecasts, pricing, gross profit, and growth.
• Build and develop the team: recruit, train, schedule, and evaluate staff; set clear goals.
• Ensure safety and compliance with ISO 17025, NAIL, OSHA, NFPA 70E, ASME, ANSI, ASTM, and IEEE.
• Maintain measurement quality through lab housekeeping and environmental controls.
• Strengthen customer relationships by managing client interactions and resolving issues.
• Drive continuous improvement by setting departmental goals and participating in leadership meetings.

Skills

Leadership

Budgeting

Communication

People management

Safety & compliance

Customer service

Physical stamina

Education

Bachelor's degree

Associate degree

Military training in measurement science/calibration

Tools

ERP software

CRM systems

HR software

Job description

AboutJM Test Systems

JM Test Systems provides calibration, test and measurementequipment, and technical services across multiple business segments and servicelocations. We help customers in industrial, energy, manufacturing, and otherdemanding environments keep critical instruments accurate, compliant, and readyto perform.

JobSummary — The Opportunity

Every JM Test Systems location succeeds or struggles basedon its leadership. As Division Manager for our Mobile facility, you'll run thebusiness: its people, its operations, its customers, and its results.

In this role, you will lead administrative, sales, andtechnical staff, manage daily lab operations, and own the division's financialperformance, from budgets and pricing to gross profit and growth. Reporting toour Director of Operations and working alongside executive, quality, technical, and support teams,you'll make sure work is done safely, on time, to ISO 17025 quality standards,and to our customers' satisfaction.

You'll thrive here if you're a proven leader who can build astrong team, think strategically about the business, and stay close to thedetails that make a lab run well.

KeyResponsibilities & Outcomes

• Leaddaily operations. Direct lab operations, projects, and services, plan anddelegate work, and use production reporting to balance workloads so work iscompleted on time and to customer satisfaction.
• Ownfinancial performance. Manage budgets, forecasts, spending, inventory, andpricing within corporate guidelines, and use financial and sales data to growrevenue and gross profit.
• Build anddevelop the team. Recruit, train, schedule, and evaluate staff, set cleargoals and performance standards, and build a culture of trust, respect, andaccountability.
• Keeppeople safe and compliant. Oversee safety training and ensure compliancewith company policies and standards including ISO 17025, NAIL, OSHA, NFPA 70E,ASME, ANSI, ASTM, and IEEE.
• Protectmeasurement quality. Maintain housekeeping and lab environmental conditionsthat support accurate, reliable results.
• Strengthencustomer relationships. Build client relationships, resolve complaintspromptly, and review complaint trends to find where the team needs support.
• Driveimprovement. Implement departmental goals, policies, and procedures withcorporate leadership, lead team huddles and meetings, participate in executivemeetings, and champion continuous improvement.

WhatYou Bring

• Required:High school diploma or equivalent.
• Required:3+ years in a supervisory or management role, with proven ability to lead,coach, and motivate teams.
• Required:Knowledge of ISO 17025 requirements for testing and calibrationlaboratories and of quality control standards.
• Required:Financial and business acumen, including budgeting, forecasting, pricing,and strategic planning.
• Required:Experience with enterprise software in a complex organization, supplierrelationship management, and core HR practices such as hiring, training, andperformance management.
• Required:Excellent communication, conflict resolution, and customer service skills,and the ability to lift up to 50 lbs. and work in office and lab settings.
• Preferred:Bachelor's or associate's degree, or military training, in measurementscience, calibration, or a related field such as electronics, temperature, orphysical/dimensional.

WhyJM Test Systems?

You'll have real ownership of a business unit, a direct lineto our COO and executive team, and the opportunity to shape how your divisiongrows. You'll be part of an accredited, quality-focused company that invests inits people and gives leaders the room to make an impact.

Benefits

• Medical, dental, and vision insurance
• HSA with employer contribution
• Paid time off and company holidays
• 401(k) retirement plan with company matching
• Company-paid life insurance
• Supplemental insurance policies
• Training and development opportunities
• Opportunities for continued growth within JMTest Systems

EqualOpportunity Employer

JM Test Systems is an Equal Opportunity Employer. We arecommitted to providing equal employment opportunities to all applicants andemployees without regard to race, color, religion, sex, national origin, age,disability, genetic information, veteran status, or any other characteristicprotected by applicable federal, state, or local law.